Get Help For Transits Report Orders
Please choose what you need help with:
Does the report use your correct birth date, birth time, time zone, and birth place?
To check the birth information your report used, look up your order. If any of the birth information is wrong, you'll be able to change it there.The report has a planet in the wrong sign or house
If one of your planets or points seems to be in the wrong zodiac sign or house, please check that the report has your correct birth information.
Please check your birth information at this link to make sure we have the right information: Order Lookup.
If any birth information is wrong, you can change it here: Change Birth Information.
If your birth information is correct but your zodiac sign or house seems wrong, it may be that the report used a house system that you're not used to. By default, our reports will use the most appropriate house system based on your birth city's latitude. (See our default house system.) To check which house system your daily personal transits report is using, look up your order: Order Lookup.
You can test your daily personal transits report with different house systems here for free.
And, you can choose the house system for your emailed report when you order from here.
Lastly, consider double-checking your birth chart's placements list.
If something still appears wrong, please tell us here so that we can fix your report.